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It is mission-driven, diverse teams — with passion for what they do and a drive to be remarkable — who create and bring the Wellmark experience to life. Our members are our focus, and we aim to come through for them every day, in ways big and small. Come be a part of making health care better at Wellmark!

 

 

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An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

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Job Locations US-IA-Des Moines
About the role: As a well-respected, effective leader, you find that you feel strongest helping others learn to do what you do best. You love developing cross-functional relationships and leveraging them to achieve results and deliver remarkable, outcome-based solutions. As Organizational Leadership & Development Effectiveness Manager on the Learning & Development team, you will engage with stakeholders in the business, including executives and senior leaders, and partner with others in Human Resources to assess development needs aligned with the Wellmark leader competency model, identify and deploy innovative, strengths-based tactics to address gaps and develop and implement programs aimed at ensuring leaders are prepared to lead the teams of the future! You’ll use your strengths in developing relationships and your own leadership capabilities to effectively influence executive direction.   What does it take to make the cut? You’ll have at least 7 years of combined professional experience including formal leadership through effective engagement, coaching and development, and you are energized by bringing out the best leadership capabilities in others at all levels of the organization from the executive level on down. You’ll use your expertise in adult learning principles and be fluent in all aspects of the ADDIE model, with a knack for delivering project/programs using your strengths in organizing, planning and tracking tasks against measurable outcomes. A demonstrated track record of building effective relationships with both stakeholders and cross-functional team members, driving positive business outcomes through fact-based needs analysis and consultation is key and previous experience in facilitation at the executive level will be critical.
Job ID
215083
Job Locations US-IA-Des Moines
Use Your Strengths at Wellmark as our Digital Corporate Communications Specialist!   In this role, you will be responsible for developing and maintaining an online image for Wellmark through social media channels and other digital properties to build Wellmark’s reputation and increase brand awareness, understanding and value. You will work with leadership to define and refine the overall social media strategy, as well as manage the day-to-day social media postings to all applicable social media outlets. This will require you to oversee social media and influencer marketing campaigns, which include, but are not limited to, research, campaign and content creation, execution, monitoring and reporting. You will collaborate with stakeholders and educate cross-functionally to incorporate relevant social and digital media trends and techniques into the corporate culture and promotion of Wellmark’s products and services.   Ideal candidates have a demonstrated history of developing content across varying social media and digital platforms. This content reveals that you are an effective, engaging storyteller even within the constraints of the mediums you use every day. You identify as a strategic communicator and enjoy the fast, ever-changing digital environment, but you can also roll up your sleeves and manage granular project details without missing a beat. You thrive in a deadline-driven role and are creative with original approaches and innovative ideas to bring to the table. If that sounds like you, apply to join our Corporate Communications team today!
Job ID
215032
Job Locations US-IA-Des Moines
Use your strengths as Director Fee for Service Payment In this role, you'll provide leadership and strategic direction for Wellmark’s fee-for-service payment program with overall accountability for the implementation and maintenance of payment methodology (physician, hospital and all other health care entities and professionals) to ensure alignment with our divisional and corporate objectives. You'll coordinate with vendors who-support payment methodologies and partner with Value Based Payment, Network Engagement, Medicare Advantage and Health Care Innovation teams, leaders, and other business areas to identify & implement initiatives related to provider payment, health care reform, and/or Wellmark’s sustainability goal. You'll serve as lead facilitator in program development to ensure effective implementation, compliance, and contractual arrangements to fulfill regulatory requirements, communication, and monitoring of designated programs. You'll also ensure compliance with BCBSA mandates and new laws/regulations.   As a leader of others, you will directly impact the success, growth, and development of team members by setting clear expectations, coaching to each team member’s strengths, and fostering a team-centric work environment. Being a role model in behaviors that demonstrate Wellmark’s Leader Success Expectations and inclusion are essential.    Our strongest candidates believe health care can be better, and they are passionate about finding ways to influence this important work. They are analytical, partner effectively across organizations, including externally, and they're known for strategically approaching, implementing and running operations. Sound intriguing? Apply today!  
Job ID
215072
Job Locations US-IA-Des Moines
Use Your Strengths at Wellmark as our Event Coordinator!   Reporting to the Director of Logistics, you will assist with the planning and execution of logistics for company meetings, special events, and other promotional events. This includes assisting in site selection, food and beverage selection, and making arrangements for audio visual, transportation, and other services. Additionally, you will be responsible for assisting with tracking all applicable expenses, conducting reconciliations, and budget preparation.   Ideal candidates have a demonstrated history of building successful relationships across the enterprise, with strong consultation skills and the ability to collaborate with a diverse set of individuals. You like working within established parameters but can operate autonomously within them. You thrive in a role that requires a keen eye, consistent reprioritization, and exceptional organizational skills. You appreciate the concept of “under promising and over delivering” and attempt to adhere to that philosophy in your work. If this sounds like you, apply today!
Job ID
215103
Job Locations US-IA-Des Moines | US-IA-Cedar Rapids | US-SD-Sioux Falls
Do you love sharing your compassion and empathy for others in the workplace? Is delivering a phenomenal customer experience important to you? Then it's a great time to consider growing your career with Wellmark!   Why Wellmark?  We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!   About the opportunity: Our Operations division is currently seeking talented, dedicated, curious, and compassionate Customer Experience Advocates that are eager to serve as trusted partners. Your days will be filled with phone calls from our members and providers. Sometimes the work can be challenging and complex but will also be rewarding for those who want to make an impact by serving on the front lines to support our members. The Customer Experience Advocate will provide accurate, prompt, courteous, and professional responses to member and provider inquiries both over the phone and in writing, as well as review and process claims in accordance with established policies, procedures and contractual obligations. This role offers a distinctive development plan with promotional opportunities through our Customer Experience Advocacy program!   Aside from meaningful-challenging work, we offer:  - A strong focus on optimizing the customer experience – our mission is to Make Health Care Better! - A culture of respect, diversity, inclusion, and commitment to our community - A workplace that values health with access to a fitness facility, creative health programs, education, and services - Exceptional employee benefits, rewards, and growth opportunities - Best-in-class tuition assistance program (we will help pay off any current student loans you might have!) The start date for this position is Monday, March 28th, 2022.                   A 6-week virtual training is required for this opportunity. This training builds every day and prepares you to be comfortable and confident as a Customer Experience Advocate. With that said, we ask that you do not take any time off during this 6-week training program.   Hours for this position are 8:00 am - 5:00 pm. No nights or weekends!   This position does require reliable high-speed internet in your home.    Work from home order: The effects of COVID-19 have moved our employees to a work from home environment. This role will start out fully remote, but you will be expected to work from our office for a couple days per week upon our return. However, you will have flexibility to still work from home part of the week. The time in which we expect to return to our office is undetermined, but will take place when it is safe to do so.
Job ID
215101
Job Locations US-IA-Des Moines
Use Your Strengths at Wellmark as our Proposal Manager!   In support of Wellmark’s sales function for large national accounts, you will coordinate the management of response and delivery of Request for Proposal/Request for Information RFP/RFI and National surveys. You will partner closely with sales and leaders across Wellmark to ensure responses are customer/market focused and position Wellmark’s strengths uniquely over our competitors. You will also be responsible for completing and analyzing Geo analysis and network disruption reporting, as well as working closely with the Blue Cross Blue Shield Association on national account Geo analysis and disruption reports.   Ideal candidates will have experience managing RFPs, along with a demonstrated history of using your strong project management skills. You are an exceptional communicator, with the ability to build successful relationships with stakeholders across the enterprise. “Corralling the herds” and helping others adhere to timelines is second nature to you and you possess the talent of being persistent in a tactful manner. Lastly, you approach your work with critical thought, with the capability of identifying  opportunities to improve and elevate existing processes and communication. If this sounds like you, apply today!
Job ID
215096
Job Locations US-IA-Des Moines | US-IA-Cedar Rapids | US-SD-Sioux Falls
Our Ideal Candidate: You look forward to continually being challenged with problems that are in need of a creative solution. You feel effective when you can provide clear, succinct, communication whether you are speaking with a technical or non technical stakeholder. You have a knack for finding opportunities for automation through solutions that are elegant, scalable, and repeatable.  You excel at collaboration and strive to work across functional areas to solve problems and create optimal solutions.   Effective communication and the ability to articulate business value of technical investments will be one of your strengths. While you may not have experience in the health insurance industry, you are looking forward to learning Wellmark as a business and better understanding how your role impacts the members we serve.     About the Career: Wellmark is hiring a Platform Engineer for BlueSource, our business development platform.  In this role, you will lead technical design efforts in collaboration with our User Experience team and Solution Architects, for highly integrated/complex application platforms optimizing security, integrations, system performance/availability and ensuring solutions developed adhere and align to the architecture standards. You will serve as a subject matter expert for the platform.  You will identify enhancements related to the ongoing platform performance, stability, maintenance and operations and align the need and value with strategic platform investments. You will work cross-functionally with business stakeholders, user experience, lead application developers and Solution Architects in technical planning. You will provide guidance for IT policies, procedures, tools, security and infrastructure. As a Platform Engineer, you will research and recommend new emerging technologies, techniques and tools that will add value to the organization.   About the Team: You will be working on the Business Development build team, focused on building an AWS cloud native application that serves as a one-stop solution for agents to quote, enroll, maintain and renew products for their entire book of business. Our application is built using the MEAN stack with an Angular front end that references Node APIs.  In this role, you will be a member of the Core team, a cross-functional team comprised of user experience design, architecture, business analysis, data integration, application development, and quality engineering leads.     Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome and driving organizational change to transform how we work.
Job ID
215097
Job Locations US-IA-Des Moines
About the Career: As the Sr. IT Risk Analyst you will be responsible for the evaluation of IT processes and technology. You will analyze Wellmark policies and standards, industry standards and regulations, and best practices. This includes assessing the effectiveness and identifying any technology risks across all aspects of IT processes and technology. You will also provide ongoing monitoring and reporting of actual performance versus goals, and partner with all security team members as well as cross-functional stakeholders to drive and manage deliverables.   Why Wellmark Technology? At a time when technology is creating new business models, disrupting industries and creating valuable experiences for consumers, our role as technology team members must elevate an organization through innovative transformation, modernized technology and delivery of new business strategies, including an aim to continuously evolve and enhance the customer experience. At Wellmark, our technology transformation program is called ASCEND and is led by our empowered technology leaders and team members. Together, we are leaning into the future, owning the outcome and working together to transform how we work and what innovative solutions we deliver.    
Job ID
214728
Job Locations US-IA-Des Moines | US-IA-Cedar Rapids | US-SD-Sioux Falls
Please Note: This is not a people leadership role, rather it is a manager of  technical services / processes.   About the Career: In this role, you’ll be providing continuous ways to maximize operations performance, given the challenge to improve value added services. You will present service value-based options to customers and the enterprise and communicate value to stakeholders. Key responsibilities include influencing cross functional teams across the enterprise in delivering and supporting effective and efficient IT Services. Provide technical and non-technical leadership by providing customers ways to realize full business potential through process and automation expertise.   Our Ideal candidate: Wellmark’s ideal candidate will have their ITIL certification with the ability to leverage advanced experience and capabilities in ITSM, exceptional written/verbal communication skills, a customer-first orientation, and advanced fluency in data-driven analysis to drive sound business decisions. If driving processes and innovative change in a sophisticated Technology environment excites you,  Apply today!   Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome and driving organizational change to transform how we work.      
Job ID
215074
Job Locations US-IA-Des Moines
Wellmark of South Dakota, Inc. is seeking a Senior FHIR Software Engineer in Des Moines, Iowa. Duties include conducting Fast Healthcare Interoperability Resources (FHIR) systems analysis, design, and maintenance; leading analysis and programming related to systems analysis, design, and integration maintenance.  Minimum requirements: Bachelor’s degree in computer science or related field; 1 year of FHIR experience; 2 years of design and development experience; and 2 years’ experience loading Dynamo or another NoSQL database with node.js. 
Job ID
215086