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US-IA-Des Moines
About the team: You will be working on the Digital Operations/ “Run” team, focused on ensuring newly built and existing applications, operate in production within defined SLA’s.  This team supports applications for Agents, Brokers, Providers, and Small/Large Groups.  Our team has multiple .Net apps, some Java apps, and we’re working through a multi-year migration of our systems to migrate our code base to Angular & Node and move it to Amazon Web Services (AWS).   About the career: In this role you will lead and manage a team responsible for application operations (Run), which includes incident, change, knowledge, release and performance management of the software systems used in our digital landscape.  The applications this team supports includes Employer, Provider and Producer Portals, myWellmark and the Small Group platform, that will be introduced in 2018.  You will collaborate with your Application Development “Build” peers to ensure a clean transition of projects as they are released to production, as well as your cloud services partners to ensure infrastructure is right sized to support the applications based on defined business needs / SLA’s. In addition, you will collaborate with stakeholders and Wellmark Technology leaders to strengthen our culture, improve the foundation and innovate for the future.   Why Wellmark Technology? At a time when technology is creating new business models, disrupting industries and creating valuable experiences for consumers, our role as technology team members must elevate an organization through innovative transformation, modernized technology and delivery of new business strategies, including an aim to continuously evolve and enhance the customer experience. At Wellmark, our technology transformation program is called ASCEND and is led by our empowered technology leaders and team members. Together, we are leaning into the future, owning the outcome and working together to transform how we work and what innovative solutions we deliver. As a Technology Associate you will learn new technologies, push Wellmark forward as part of ASCEND, and gain a comprehensive knowledge of corporate technology practices.   
Job ID
212827
US-IA-Des Moines
Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You’ll gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our 2018 Summer Internship Program. You’ll have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience.   If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!   What’s Business Analytics? The Business Analytics team at Wellmark provides reporting and data analysis to various stakeholders throughout the company. We work with many data sources including those related to health/pharmacy claims, member enrollment, health and care management, provider, product/benefit, sales/marketing, customer service, etc. In general, our work consists of collaborating with business stakeholders to define a business problem and then consuming data and doing analyses to enable data-driven decision making.   What projects might I support?  Although subject to change, examples of projects are included below: - Quantifying the impact and root cause of customer inquiries through speech and text analytics - Identifying optimal staffing levels to meet our customer’s needs   - Analysis of claims timeliness drivers I’m interested! What’s next? Review the qualifications below. If the position is a match with your background and interests, please submit an application for review.   This internship will start in May of 2018.
Job ID
212746
US-IA-Des Moines
Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You’ll gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our 2018 Summer Internship Program. You’ll have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience.   If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!   What’s Indigo? Simply put, Indigo exists to help make health insurance easy. Let us explain:   The cost of health care is rising in the US. One reason is that many people don’t understand their health insurance benefits. This can lead to them making expensive decisions, like going to the emergency room to treat a cold. Those costs add up across the health care system, leading to more expensive care for everyone. Indigo operates like a marketing/advertising agency inside of Wellmark, developing strategic and creative communication campaigns for large employers in Iowa and South Dakota that help Wellmark members make smart decisions with their health and pharmacy benefits. This helps our members get better care at a better cost, and helps our employer-clients save on their health insurance investment.   What projects might I support?  Although subject to change, as an intern for the Indigo team, your work would include: - Participating in the strategic and creative process for Indigo clients. This includes developing marketing strategy, creative concepting, participating in team brainstorming sessions, writing and proofreading. - Developing a new communications campaign encouraging Wellmark members to get their flu vaccinations. This project will include performing background research, suggesting campaign tactics, writing and collaborating with a graphic designer. - Updating the Iowa State University student health insurance enrollment guide. - Developing content that promotes Indigo services to the Wellmark internal sales team as well as current and prospective large employer clients through Wellmark publications. - Evaluating campaign metrics to create a client-facing, templated report that outlines goals and results. - Managing communication with and distribution of campaign materials to various Indigo clients. - Collecting background research on prospective and newly acquired clients to help the Indigo team develop more accurate and targeted marketing campaigns. Interested? Here’s what’s next. Review the qualifications below. If the position is a match with your background and interests, please submit an application.   This internship will start in May of 2018.
Job ID
212825
US-IA-Des Moines
Our Case Manager will provide onsite telephonic support to members who are a part of Wellmark’s Condition Support program. You will be responsible for completing assessments to identify risk factors and barriers leading to gaps in health care. In addition, you will create and manage individual care plans that ensure our members receive appropriate care and achieve their health care goals. Collaboration with the member, family, physician, and other members of the multidisciplinary health care team will be critical in your assessment, determination, and resolution of current/future healthcare needs to ensure quality, cost effective outcomes. We'll ask that you demonstrate caring, respect, honesty, and understanding in your interactions with members, providers and community agencies as they work to provide a continuum of care for our members.   **This position works out of our headquarters in downtown Des Moines. **Ability to work a flexible schedule with shifts between the hours of 8:30 AM-7:00 PM Monday – Friday and 9:00 AM-5:30 PM Saturday is required.  
Job ID
212826
US-IA-Des Moines
Design, define, and implement processes and tools that are necessary to ensure the stability and performance of Identity & Access Management and security systems. Create and engineer systems or procedures to solve complex problems, controls/ applications, while balancing business needs against potential risks. Provide technical consultation and insight in Identity and Access Management and security systems, working across multiple disciplines such as networks, servers, desktops, applications and databases. Responsible for programming, supporting and maintaining complex Identity Management and security systems which are used to provide security for Wellmark’s most sensitive systems and critical applications.
Job ID
212815
US-IA-Des Moines
Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You’ll gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our 2018 Summer Internship Program. You’ll have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience.   If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!   What’s the Digital Content team? It’s the area that is accountable for digital content and an overall omni-channel approach to deliver the best experiences to our stakeholders. We assist in development and creation of web content to deliver on business initiatives and support data driven outcomes. The team is responsible for digital content and stakeholder experience.   What projects might I support?  Although subject to change, examples of projects are included below: - Facilitation of digital requests submitted to Stakeholder Experience team, including web page creation, analytics, digital campaign planning and execution, content writing, etc)  - Member portal (MyWellmark) transformation - Content assessment for digital properties (i.e. secure web, mobile) - Implementation of a new flex vendor to our digital experience - Compliance with digital standards - Definition of team processes I’m interested! What’s next? Review the qualifications below. If the position is a match with your background and interests, please submit an application for review.   This internship will start in May of 2018.
Job ID
212824
US-IA-Des Moines
About the team: You will be working on the Digital Business build team focused on building new applications for Agents, Brokers, Providers, and Small/Large Groups.  Our team has multiple .Net apps, some Java apps, and we’re working through a multi-year migration of our systems to migrate our code base to Angular & Node and move it to Amazon Web Services (AWS). This team is cross-functional, follows Agile development practices, and works closely with other teams throughout the Application Delivery division of Wellmark IT.    About the career:  Wellmark is seeking an IT Solutions Developer to design, develop, test, implement, maintain and document software and systems in support of Wellmark’s business. In this role, you will ensure completed activities meet project specifications, requirements and Wellmark standards. You will also begin to establish and build working relationships with key stakeholders within Wellmark technology and across business units. You will participate in determining alternatives and solutions, and assist with system integrations.   Why Wellmark Technology? At a time when technology is creating new business models, disrupting industries and creating valuable experiences for consumers, our role as technology team members must elevate an organization through innovative transformation, modernized technology and delivery of new business strategies, including an aim to continuously evolve and enhance the customer experience. At Wellmark, our technology transformation program is called ASCEND and is led by our empowered technology leaders and team members. Together, we are leaning into the future, owning the outcome and working together to transform how we work and what innovative solutions we deliver. As a Technology Associate you will learn new technologies, push Wellmark forward as part of ASCEND, and gain a comprehensive knowledge of corporate technology practices.     
Job ID
212820
US-IA-Des Moines
About the team: The Data Analysis team within Enterprise Data Management takes ideas and inputs from Stakeholders within Wellmark to successfully deliver data integration and reporting solutions. We have a highly diverse set of roles on the team that cross Business Analysis, Data Analysis, Data Integration Design and Development. In this role, there would be broad exposure to all areas of the business within Wellmark, which presents a unique opportunity to develop a broader understanding of the healthcare industry. In our team, we have fun and everyone pitches in to do what is necessary to help each other be successful. We are committed to continually improving the way we do our work, and, in all things, focus on delivering quality for our customers.   About the Career: Wellmark is currently hiring a Sr. Business Systems Analyst to join our Enterprise Data Management team! In this role, you will consult with the business and technology areas to understand business functions, processes, challenges, opportunities, and systems impacted. You will validate alternative system solutions to meet overall business requirements and analyze, model and document requirements in support of solutions. You will collaborate with Wellmark Technology partners on projects of varying scope, size, and complexity, including larger scale, more complex, cross-functional initiatives, to ensure solutions and teams are aligned to meet business objectives. You will also serve as a coach and mentor to other business analysts.   Our Ideal Candidate: You are naturally inquisitive and you have a knack for hearing what is said or not said, to analyze and elicit requirements.  You can adjust easily to continually changing priorities . You have a passion for coaching/mentoring other analysts to assist in their development and growth.    
Job ID
212816
US-IA-Des Moines
Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You’ll gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our 2018 Summer Internship Program. You’ll have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience.   If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!   What’s Third Party Security? Outsourcing business processes to a third party has quickly become the norm in today’s world. But with outsourcing key processes comes significant risk. Many of the high-profile data breaches that have recently occurred are due to the negligence of top organization’s third parties, which is why third party security reviews are so critical. The Third Party Security team (a new team to Wellmark)provides assurance around security controls in place at Wellmark third party locations that store, process, and/or access Wellmark data. This is accomplished through the completion and review of third party security questionnaires, network and application penetration tests, and other various security reports and policies.   What projects might I support? Although subject to change, examples of projects you will be contributing to include: - Participating in the review of third party security questionnaires and penetration tests. - Collaborating with and communicating to business owners and Vendor Management the outcome of third party security scorecards. - Assisting with the development of strategic policy and procedure documents. - Tracking and following up on third party security issues. - Training on national security best practices. - Potential to travel to a third party location for a site visit. I’m interested! What’s next? Review the qualifications below. If the position is a match with your background and interests, please submit an application for review. This internship will start in May of 2018.
Job ID
212804
US-IA-Des Moines
About the team: Data Governance resides within the broader Business Analytics team and works heavily to manage data decisions within both Projects and Application Change Requests (ACRs), as well as to help identify and resolve data issues in production. We believe strongly in continuously improving both our processes and our people, and in creating a work environment that is both effective and enjoyable to work within.   About the Career:  In this role, you will partner cross functionally to define, develop, implement and maintain data quality for the data warehouse and other data solutions. You will serve as a data steward in conjunction with technical resources throughout the systems development lifecycle (SDLC) to define data requirements and to ensure process adherence to Data Governance policies, procedures and standards. In addition, you will partner with Technology to define Source to Target mapping for data assets and 3rd party data extracts. You will also help identify data issues in production and triage/remediation of those issues as needed.   Our Ideal Candidate: You will be someone with experience using health care data within the business and who is detail oriented and quality conscious enough to have a passion for helping Wellmark build data assets (systems and data warehouse) in the most effective fashion. You enjoy working with data and are capable of influencing project teams to make data decisions that are in the best interest of the company, both short and long term.    
Job ID
212755