Scrum Master – Product & Benefits Team

Location US-IA-Des Moines | US-IA-Cedar Rapids | US-SD-Sioux Falls
Job ID
Information Technology
Requires Non-Compete?

Job Summary

About the Career: As a Scrum Master,  you are committed to creating high performing scrum teams through increasing team efficiencies and driving accountability to meet committed team deliverables. The Scrum Master will seek to motivate and facilitate the scrum teams to self-organization, high quality, and team ownership. You will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.


Our Ideal Candidate: You are an expert at building and fostering relationships (virtually as well as in person). You feel strong when you are reaching across the enterprise to bring the right people to the table. You find it easy to summarize large amounts of information in a way that is consumable by various audiences, up to and including C level. You are confident in your abilities as a Scrum Master and are energized to contribute to our community of practice to share knowledge and learn from other scrum masters. While you may not have insurance industry experience, you are looking forward to learning more about Wellmark and the industry. 


Why Wellmark Technology? At a time when technology is creating new business models, disrupting industries and creating valuable experiences for consumers, our role as technology team members must elevate an organization through innovative transformation, modernized technology and delivery of new business strategies, including an aim to continuously evolve and enhance the customer experience. At Wellmark, our technology transformation program is called Ascend and is led by our empowered technology leaders and team members. Together, we are leaning into the future, owning the outcome and working together to transform how we work and what innovative solutions we deliver.



  • Bachelor's Degree or direct and applicable work experience
  • Minimum 4+ years of industry experience in the IT software development industry; with at least 2 years as a formal Scrum Master and software development project manager with expertise in SDLC and Agile
  • Prior experience estimating, developing Sprint planning and plan iterations, leading Scrum activities and meetings/stand-ups, conducting Sprint reviews and demos and retrospective meetings, and leading teams through to successful delivery of software development initiatives
  • Agile/Lean mind set of adding value and eliminating waste; including experience working with Agile software project management tools
  • Experience with agile business analysis, including documentation of user stories and test requirements, process documentation
  • The ability to work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers
  • Ability to identify approaches, risks, mitigation strategies to meet client/functional requirements
  • Consulting skills required with, excellent communication, collaboration and interpersonal skills
  • Proficient Microsoft Excel, Visio, PowerPoint, Project skills, SharePoint
  • Software Development Lifecycle (SDLC) knowledge



  • Bachelor's Degree
  • Possess or is willing to pursue certifications in Scrum, Project Management, or other related certifications. Sigma Green Belt Certified
  • Servant Leadership Training
  • Certified Scrum Master


a. Leads all Scrum Events Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective.Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice and guidelines supports the Product Owner in Product Backlog management.

b. Ensure everyone has a voice, inviting participation from all.Seek to understand the root causes of issues and tackle them, rather than just the symptoms. Initiate open and honest coaching conversations at all levels and move easily between big picture thinking and managing relevant detail.

c. Responsible for getting teams to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching/development techniques.Works with team to resolve team impediments.Works with Agile coaches and other Scrum Masters to grow within the role.

d. Contributes to the advancement and improvement of Agile practices within the organization. Works with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

e. Works with the managers and Business Partners to provide feedback and escalate team impediments, assisting with resource activities e.g. infrastructure support, licensing, etc. and team growth.

f. Assist with internal communications to other teams, stakeholders, project management, governance, and leadership and external communications including vendors to provide transparency.Collaborate with other teams, stakeholders, managers and vendors on planning and release alignment as needed.

g. Exemplifies and promotes Agile values and principles. Coaches teams in self-organization and cross-functional skillset and domain knowledge.

h. Other duties as assigned.


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