About the Team: Wellmark’s Care Management Operations team supports a diverse department by providing training, technical writing, system administration, project support, and quality review.
About the Role: You'll coordinate and deliver comprehensive classroom and virtual-based training to audiences across Medical Management. This includes proactively maintaining and updating existing course materials/guidelines, customizing job aids and training content based on audience needs, and developing and delivering course content for simplified training efforts. In addition, you’ll coach and mentor new Medical Management staff. You won't do this alone, so a team-based approach to work is key to success!
About You: You're skilled at translating technical information in a way that makes sense to others—those ah-ha moments fill your cup! As a teacher, you go beyond the basics fundamentals: you understand the importance of a customized approach and adjust based on the needs of the audience. You know that your role is integral to setting up others for success, and you’re passionate about helping teams maximize performance. You’re also known as a collaborator, inclusive, and someone others can turn to for varying project support.