• Administrative Assistant III

    Location US-IA-Des Moines
    Job ID
    Human Resources
    Requires Non-Compete?
  • Job Summary

    What's the role? Do you have a knack for anticipating the needs of others and helping make their jobs easier? Do you just love covering all your bases, delivering a well-orchestrated project/meeting? Do people compliment your attention to the details, especially those that make others feel welcome, appreciated and cared for? As an Administrative Assistant in our Human Resources department, you'll support the Director of HR Consulting & Operations and the associated teams and will be accountable for ensuring effective calendar management, coordinating Business Continuity efforts and supporting various corporate recognition initiatives (e.g. summer outing, service recognition, holiday gift cards, etc.). You'll work closely with others to deliver results collaboratively but will work independently when appropriate, taking ownership and accountability for your daily work. 


    What does it take to make the cut? At least 4 years of experience providing administrative support in an office environment, supporting multiple leaders and/or team members. You should have experience managing special projects and enjoy collaborating cross-functionally both with administrative staff and other functional areas of the business. You are dynamic, excelling in managing multiple priorities with an ability to shift gears quickly and ensure that you - and those you support - stay on track. 


    Why Wellmark?  We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 75 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 




    Minimum Qualifications Required (all must be met to be considered)

    Associate's Degree in Business, Office Administration, or related area, or direct and equivalent work experience.

    • 4+ years of previous administrative assistant experience providing advanced support to multiple leaders and teams within an office environment.
    • Strong Microsoft office product experience — e.g., Outlook, Word, PowerPoint, Excel and Visio.
    • Strong and effective written and verbal communications skills.
    • Effective project support, multi-tasking, and organizational skills, including time management and prioritization. Ability to succeed in a fast-paced office environment with multiple assignments and deadlines. Flexible and adaptable to change.
    • Strong attention to detail with demonstrated accuracy.
    • Ability to operate independently and make decisions by following procedures that may include ambiguity.
    • High level of initiative, effort, and commitment to completing tasks efficiently while anticipating the needs of others.

    Job Accountabilities

    a. Customer Service - Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries. Where situations allow provide problem resolution, research, and interpretation of departmental procedures, and provide recommendations that proactively support customer satisfaction.

    b. Time Management - Accurately and effectively perform calendar management by resolving timing conflicts, schedule meetings, prioritize and manage multiple inquiries, handle mail distribution and receipt. Ensure all meeting materials are provided to participants and the necessary equipment is available.

    c. Budget - Participate in the budget process for multiple departments to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.

    d. Reporting - Prepare and/or create error free moderately complex documents and materials in a timely manner for internal/external communications. May maintain databases including the entry, analysis and the gathering of information to produce reports. Compile data from multiple sources and create sensible charts, graphs, and reports. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information. This could include confidential documents such as business plans, legal actions, personnel information, etc.

    e. Administrative Support - Provide moderately complex administrative support to multiple departments including but not limited to answering phones, responding to customer inquiries, data entry, event planning, coordination of travel arrangements, ordering departmental supplies, and assist with intradepartment documentation and file management.

    f. Project Management - Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and may be responsible for leading project implementation.

    g. Other job duties as assigned.


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