About the Career: Wellmark is hiring a Sr Application Analyst to manage highly integrated/complex applications in support of Wellmarks systems – specifically, in this role you would be supporting digital applications such as MyWellmark, Wellmark.com and ‘Portals’ for Agents, Employers, etc. You will provide advanced troubleshooting and resolution of system incidents and problems while collaborating with application delivery, infrastructure and other business partners. And you will maintain documentation and evaluate changes to determine the risk to current environments.
Our Ideal Candidate: You feel effective when you are responding to customer inquiries and becoming well-versed with common problem inquiries to be able to provide immediate solutions. You feel fulfilled when you can build and enhance relationships with internal and external customers to better understand their needs and provide them resolution. Documentation is not just a step in the process, but rather something you look forward to completing as a way to ensure you can better assist customers in the future.
Why Wellmark Technology? At a time when technology is creating new business models, disrupting industries and creating valuable experiences for consumers, our role as technology team members must elevate an organization through innovative transformation, modernized technology and delivery of new business strategies, including an aim to continuously evolve and enhance the customer experience. At Wellmark, our technology transformation program is called ASCEND and is led by our empowered technology leaders and team members. Together, we are leaning into the future, owning the outcome and working together to transform how we work and what innovative solutions we deliver.
Wellmark has been named one of the best employers in the U.S. by Forbes Magazine, ranking #3 out of the top 500 midsize employers in the nation and 1st among midsize insurance companies!