About the Role: We’re looking for a Care Support Specialist I to work within a call center setting facilitating care management functions, including membership and benefit verification and/or authorization, data collection, research, documentation of communications, and the accurate completion of precertification and notification requests. This individual will provide administrative support to care management teams and contribute to corporate and department objectives by processing incoming care management requests in a prompt, professional and courteous manner.
About You: Are you excited about the opportunity to advocate for stakeholders through collaboration with multi-disciplinary teams? Are you able to manage a large variety of responsibilities while staying organized? Do you enjoy researching within guideline documentation and making decisions based on what you find? If you are a dedicated, customer-focused health care professional motivated and inspired by the opportunity to provide administrative support to care management teams in a fast-paced production environment, consider applying today!