• Market Implementation Manager

    Location US-IA-Des Moines
    Job ID
    Requires Non-Compete?
  • Job Summary

    About the Team: Wellmark’s Market Implementation team aligns the work of Sales, Pharmacy and Marketing to successfully deliver market initiatives, product launches and product updates. The team’s work ranges from leading major market initiatives, implementing product changes, assessing compliance impacts, partnering with ancillary vendors on product initiatives, and more. Their talents range from strategic thinking and project analysis to creative project oversight and execution.


    About The Role: Our Market Implementation Manager will deliver and execute product/market implementation in support of Wellmark’s market strategy. This could include the support of market segment initiatives, the launch of new products, as well as providing subject matter expertise on corporate projects. In addition, this individual will be asked to manage smaller scale initiatives that deliver on the strategic objectives set by our business partners.


    Ideal candidates have a knack for keeping things moving forward, and they’ve demonstrated success with leading project/programs. They’re structured in how they organize their work, yet flexible in prioritizing projects—equally great with hot deadlines and strategically paced projects. They’re also independent workers, but enjoy collaborating with teams to bring projects to life. Sound like a fit? Review the qualifications below and apply today!

    Minimum Qualifications Required (all must be met to be considered)

    • Bachelor’s degree or direct and applicable work experience.
    • 1+ year of related product or sales operations experience, including business/system analysis, process development and/or coordination and support of project execution. Experience should reflect the ability to develop, manage, and deliver complex projects.
    • Strong verbal and written communications skills with the ability to share insights and recommendations with stakeholders.
    • Strong attention to detail. Ability to analyze information, evaluate workflows/processes, recognize interdependencies, and make decisions that align with product strategies and balance customer and stakeholder needs.
    • Group facilitation and interpersonal skills. Proven success building relationships and promoting collaboration and teamwork.
    • Creative approach to problem solving.
    • Proficient with Microsoft Office (e.g., Word, Excel, Outlook) and web-based applications.
    • Self-starter with strong time management and workflow management skills. Flexible and adaptable to change.
    • Ability to travel as needed.

    Hiring Specifications Preferred

    • Bachelor’s degree.
    • Project Manager Professional (PMP).
    • Health care or related industry experience, including knowledge of products, benefit design, etc.
    • Ability to consult with stakeholders, including key decision makers.

    Job Accountabilities

    a. Support the implementation and ongoing operations of market segment programs and projects. Ensures business objectives are being met and details across the projects are coordinated and executed.

    b. Collaborate with marketing, marketing communications, sales, network, pharmacy, care management, provider relations, and other key stakeholders as needed. Work with these business areas to ensure products are implemented efficiently and accurately portrayed in communication mediums web, print, mobile, etc. to customers, distribution channels and others.

    c. Partner with Legal, Compliance and the Regulatory and Compliance Manager to understand complex health insurance regulations and legislative activity. Once impact to product has been assessed, implement projects to ensure product related compliance changes are made, as needed, in a timely manner.

    d. Demonstrate the key drivers of project management effectiveness meet deadlines, logically solve problems recognize and mitigate risks, align project priorities to organizational strategy, connect project priorities to organizational goals, leverage the talent and skills of right people and tasks, facilitate consensus among stakeholders, objectively evaluate team members, and understand project interdependencies.

    e. Work closely with the Systems Support team to ensure technical specifications and test plans achieve objectives.

    f. Coordinate the business resources needed for subject matter participation on assigned projects and initiatives in an effort to minimize business resource use, work with department training to plan business training, and work with the project team to coordinate business resources for testing processes.

    g. Define and validate all file integrations. Take the lead when working with internal and external stakeholders to implement and maintain file data specific to the products being supported.

    h. Collaborate with Sr. Market Implementation Manager on larger initiatives. May take lead on smaller scale initiatives, by driving performance and delivery of strategic objectives and managing crossfunctional resources.

    i. Ensure that standard operating procedures exist for all processes that are in place for existing products as well as when new products/enhancements are introduced into the market.

    j. Other duties as assigned.


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