Join the Wellmark as a Team Leader in Operations supporting Customer Service in our Cedar Rapids Office! You will contribute to the overall corporate mission by providing leadership, planning, coaching, and daily direction to our Associates to exceed customer service expectations to members, providers and employers. As a Team Leader, you will cultivate ideas and facilitate process improvement initiatives which result in achieving division goals, operational efficiencies, cost-savings, customer satisfaction and retention. You will build and promote an environment of mutual trust, empowerment and teamwork as well as foster and encourage employee development.
High School Diploma or GED
4+ years of experience, including: