Administrative Assistant III

Location US-IA-Des Moines
Job ID
Requires Non-Compete?

Job Summary

Wellmark is currently recruiting for an Administrative Assistant III to support our Director of Network Economics and Director of Care Innovation. This individual will utilize independent judgment and organizational skills to provide a broad scope of moderately complex administrative support to multiple teams in carrying out responsibilities and objectives in a fast-paced environment. This individual will take actions with limited supervision and provide support on a number of fronts, including but not limited to project management, planning, budget, coordinating, scheduling, researching, and problem resolution.

Minimum Qualifications Required (all must be met to be considered)

Associate's Degree in Business, Office Administration, or related area, or direct and equivalent work experience.

  • 4+ years of previous administrative assistant experience providing advanced support to multiple leaders and teams within an office environment.
  • Strong Microsoft office product experience —e.g., Outlook, Word, PowerPoint, Excel and Visio.
  • Strong and effective written and verbal communications skills.
  • Effective project support, multi-tasking, and organizational skills, including time management and prioritization. Ability to succeed in a fast-paced office environment with multiple assignments and deadlines. Flexible and adaptable to change.
  • Strong attention to detail with demonstrated accuracy.
  • Ability to operate independently and make decisions by following procedures that may include ambiguity.
  • High level of initiative, effort, and commitment to completing tasks efficiently while anticipating the needs of others.

Hiring Specifications Preferred



Job Accountabilities

a. Customer Service Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries. Where situations allow provide problem resolution, research, and interpretation of departmental procedures, and provide recommendations that proactively support customer satisfaction.

b. Time Data Management Accurately and effectively perform calendar management by resolving timing conflicts, schedule meetings, prioritize and manage multiple inquiries, handle mail distribution and receipt. Ensure all meeting materials are provided to participants and the necessary equipment is available.

c. Budget Participate in the budget process for multiple departments to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.

d. Reporting Prepare and/or create error free moderately complex documents and materials in a timely manner for internal/external communications. May maintain databases including the entry, analysis and the gathering of information to produce reports. Compile data from multiple sources and create sensible charts, graphs, and reports. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information. This could include confidential documents such as business plans, legal actions, personnel information, etc.

e. Administrative Support Provide moderately complex administrative support to multiple departments including but not limited to answering phones, responding to customer inquiries, data entry, event planning, coordination of travel arrangements, ordering departmental supplies, and assist with intradepartment documentation and file management.

f. Project Management Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and may be responsible for leading project implementation.

g. Other job duties as assigned.


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