About the team: You will be working on the Digital Operations/ “Run” team, focused on ensuring newly built and existing applications, operate in production within defined SLA’s. This team supports applications for Agents, Brokers, Providers, and Small/Large Groups. Our team has multiple .Net apps, some Java apps, and we’re working through a multi-year migration of our systems to migrate our code base to Angular & Node and move it to Amazon Web Services (AWS).
About the career: In this role you will lead and manage a team responsible for application operations (Run), which includes incident, change, knowledge, release and performance management of the software systems used in our digital landscape. The applications this team supports includes Employer, Provider and Producer Portals, myWellmark and the Small Group platform, that will be introduced in 2018. You will collaborate with your Application Development “Build” peers to ensure a clean transition of projects as they are released to production, as well as your cloud services partners to ensure infrastructure is right sized to support the applications based on defined business needs / SLA’s. In addition, you will collaborate with stakeholders and Wellmark Technology leaders to strengthen our culture, improve the foundation and innovate for the future.
Why Wellmark Technology? At a time when technology is creating new business models, disrupting industries and creating valuable experiences for consumers, our role as technology team members must elevate an organization through innovative transformation, modernized technology and delivery of new business strategies, including an aim to continuously evolve and enhance the customer experience. At Wellmark, our technology transformation program is called ASCEND and is led by our empowered technology leaders and team members. Together, we are leaning into the future, owning the outcome and working together to transform how we work and what innovative solutions we deliver.