a. Customer Service Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries. Where situations allow provide proactive support to increase customer satisfaction.
b. Time Data Management Accurately and effectively perform calendar management, schedule meetings, prioritize and manage inquiries, handle mail distribution and receipt. Ensure all meeting materials are provided to participants and the necessary equipment is available.
c. Budget Participate in the budget process to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.
d. Reporting Prepare and/or create error free documents and materials in a timely manner for internal/external communications. May maintain databases including the entry, analysis and the gathering of information to produce reports. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information.
e. Administrative Support Provide administrative support to leaders and team members including but not limited to answering phones, responding to customer inquiries, data entry, event planning, coordination of travel arrangements, ordering departmental supplies, and assist with intra-department documentation and file management.
f. Project Support Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and may be responsible for participating in project implementation.
g. Other job duties as assigned.