Administrative Assistant II

US-IA-Des Moines
Job ID
Requires Non-Compete?

Job Summary

The Administrative Assistant II will provide support to Wellmark's Operations team. This individual will utilize independent judgment and organizational skills to provide a broad scope of administrative support to leaders and employees in carrying out their operational responsibilities and objectives in a fastpaced environment. The incumbent takes independent actions following established procedures with limited supervision and provides support on a number of fronts including but not limited to time management, project support, planning, budgeting, coordinating, scheduling, and researching.


Core Competencies:

  • Accountability: Owning and taking responsibility for one’s actions.
  • Business Acumen: Understanding industry, market, financial and company specific operations.
  • Collaboration and Communication: Working together; listen to other’s ideas; communicate accurately and concisely.
  • Decision Making: Consider all facts and impacts when making decisions.
  • Focus on the Customer: Consistently doing what is in the best interest of our customer. Leaving a positive impression on the customer by elevating their experience; making it simpler and educating to helping them understand.


Administrative Assistant II

Minimum Qualifications Required (all must be met to be considered)

High School Diploma or GED 


1 - 3 years of relatable experience:

  • At least 2 years of previous administrative assistant experience providing support to multiple leaders and teams within an office environment.
  • Proficient with Excel and Powerpoint 
  • Demonstrated ability to work in a fast-paced office environment under deadlines.
  • Demonstrated verbal and written communication skills.
  • Demonstrated multi-tasking skills and the ability to handle multiple assignments.
  • Good project and organizational skills, including time management.
  • Ability to make decisions by following procedures that may include ambiguity.
  • Strong attention to detail with demonstrated accuracy.

Hiring Specifications Preferred

  • Associate's Degree


Job Accountabilities

a. Customer Service Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries. Where situations allow provide proactive support to increase customer satisfaction.

b. Time Data Management Accurately and effectively perform calendar management, schedule meetings, prioritize and manage inquiries, handle mail distribution and receipt. Ensure all meeting materials are provided to participants and the necessary equipment is available.

c. Budget Participate in the budget process to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.

d. Reporting Prepare and/or create error free documents and materials in a timely manner for internal/external communications. May maintain databases including the entry, analysis and the gathering of information to produce reports. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information.

e. Administrative Support Provide administrative support to leaders and team members including but not limited to answering phones, responding to customer inquiries, data entry, event planning, coordination of travel arrangements, ordering departmental supplies, and assist with intra-department documentation and file management.

f. Project Support Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and may be responsible for participating in project implementation.

g. Other job duties as assigned.


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