Administrative Assistant III

US-IA-Des Moines
Job ID
212739
Category
Administration
Requires Non-Compete?
No

Job Summary

The Administrative Assistant III will provide support to Wellmark's Operations team. This individual will utilize independent judgment and organizational skills to provide a broad scope of moderately complex administrative support to multiple teams in carrying out their operational responsibilities and objectives in a fastpaced environment. The incumbent takes independent actions with limited direct supervision and provides support on a number of fronts including but not limited to project management, planning, budget, coordinating, scheduling, researching, and problem resolution.

 

Core Competencies:

  • Accountability: Owning and taking responsibility for one’s actions.
  • Business Acumen: Understanding industry, market, financial and company specific operations.
  • Collaboration and Communication: Working together; listen to other’s ideas; communicate accurately and concisely.
  • Decision Making: Consider all facts and impacts when making decisions.
  • Focus on the Customer: Consistently doing what is in the best interest of our customer. Leaving a positive impression on the customer by elevating their experience; making it simpler and educating to helping them understand.

Minimum Qualifications Required (all must be met to be considered)

Associate's Degree - Business or Office Administration or equivalent work experience

 

4 - 6 years of relatable experience:

  • At least 4 years of previous administrative assistant experience providing advanced support to multiple leaders and teams within an office environment.
  • Proficient with Excel and Powerpoint. 
  • Ability to gather, analyze, and compile data.
  • Demonstrated ability to work in a fast-paced office environment under deadlines.
  • Demonstrated verbal and written communication skills.
  • Demonstrated multi-tasking skills and the ability to handle multiple assignments.
  • Good project and organizational skills, including time management.
  • Ability to make decisions by following procedures that may include ambiguity.
  • Strong attention to detail with demonstrated accuracy.

Hiring Specifications Preferred

 

 

Job Accountabilities

a. Customer Service Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries. Where situations allow provide problem resolution, research, and interpretation of departmental procedures, and provide recommendations that proactively support customer satisfaction.

b. Time Data Management Accurately and effectively perform calendar management by resolving timing conflicts, schedule meetings, prioritize and manage multiple inquiries, handle mail distribution and receipt. Ensure all meeting materials are provided to participants and the necessary equipment is available.

c. Budget Participate in the budget process for multiple departments to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.

d. Reporting Prepare and/or create error free moderately complex documents and materials in a timely manner for internal/external communications. May maintain databases including the entry, analysis and the gathering of information to produce reports. Compile data from multiple sources and create sensible charts, graphs, and reports. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information. This could include confidential documents such as business plans, legal actions, personnel information, etc.

e. Administrative Support Provide moderately complex administrative support to multiple departments including but not limited to answering phones, responding to customer inquiries, data entry, event planning, coordination of travel arrangements, ordering departmental supplies, and assist with intradepartment documentation and file management.

f. Project Management Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and may be responsible for leading project implementation.

g. Other job duties as assigned.

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