Our Case Manager will provide onsite telephonic support to members who are a part of Wellmark’s Condition Support program. You will be responsible for completing assessments to identify risk factors and barriers leading to gaps in health care. In addition, you will create and manage individual care plans that ensure our members receive appropriate care and achieve their health care goals. Collaboration with the member, family, physician, and other members of the multidisciplinary health care team will be critical in your assessment, determination, and resolution of current/future healthcare needs to ensure quality, cost effective outcomes. We'll ask that you demonstrate caring, respect, honesty, and understanding in your interactions with members, providers and community agencies as they work to provide a continuum of care for our members.
**This position works out of our headquarters in downtown Des Moines.
**Ability to work a flexible schedule with shifts between the hours of 8:30 AM-7:00 PM Monday – Friday and 9:00 AM-5:30 PM Saturday is required.